Tamper-proof session
Operational reporting
Performance & throughput
Volume, approval times, bottlenecks, inspector workload and revenue.
Applications YTD
3,128
+12%
Avg approval
21d
−3d
Approval rate
69%
+4%
SLA breaches
42
−18%
Monthly volume
2026Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Submitted Approved
Top bottlenecks
- Awaiting Utilities42
- Incomplete drawings31
- Fire corrections24
- Failed inspections18
- Unpaid fees12
Department workload
| Department | Pending | Avg days | SLA |
|---|---|---|---|
| Planning | 12 | 5d | Over |
| Building Control | 16 | 6d | Within |
| Fire | 20 | 7d | Within |
| Environmental Health | 24 | 8d | Over |
| Electrical | 28 | 5d | Within |
| Plumbing | 32 | 6d | Within |
Revenue collected
Application, plan review, inspection, certificate fees.
B$1,284,500
+22% vs. prior year